At Beach Management, our mission is to maximize rental returns from your elite home in Costa Rica. This means there is a teaming effort to market and generate guest reservations for you every day. We are skilled at responding to guest inquiries (leads) to conclude rental reservations. From first contact to departure, are focused on delighting guests.
Marketing & Sales
Your luxury home will be tastefully added to our listings and promotions. Photos and descriptions will be added to the Beach Management website. Professional photos are important and be arranged. Photos are selectively chosen to display the comfort and most delightful aspects of your luxury home. Every property description is professionally and carefully crafted to highlight the attractions of your vacation home.
For your convenience, Beach Management can arrange for professional photos (possibly videos) to be taken of your beautiful home. Property descriptions are optimized for online marketing to digitally promote your elite home to qualifying guests.
Beach Management responds promptly to inquiries via online chats, e-mails, and by telephone. We take the time to answer questions thoughtfully in the most positive and attractive way to excite potential guests. We communicate courteously and excel in customer service. Our goal is to ultimately convert inquiries into actual reservations with qualifying guests.
When we represent and rent your luxury home, we know we are representing you. The guests who stay in your home are your guests, as well as ours. Beach Management takes care of your guests for you. We answer their questions, meet their needs, and deliver concierge hospitality services every day. Our team is always ready to guide them to enjoy their stay at your home in Costa Rica.
Like you, we want them to have every reason to return and stay again. We also want (and encourage) them to write reviews and to recommend your luxury home to friends and colleagues. Not only do we want your guests to be 100% satisfied, we aim for them to be 100% delighted. From arranging in-house chefs to helping plan excursions, the guest services we offer are a big part of the “delight”. These services are coordinated by Beach Management and at no extra cost to you.
Additional benefits to homeowners:
- Intelligent prospecting to create an active data base of potential clients. The Beach Management sales team updates our database on a regular basis and sends out the latest events, features or promotions.
- We are current with what is happening in the real estate & vacation rental home markets. This helps you to establish optimal rental rates for best occupancy of your property. We spend and invest the time to do the valuable background marketing research. We know what is on the market and the sales team is up to date on the “competition.” We keep up with other relevant issues, too. These include monitoring changes in vacation habits, upcoming travel trends & from which countries, and lowest airfares to Costa Rica.
- Effective lead responses and sales techniques. We are bilingual and successfully apply proven sales techniques to maximize bookings for your vacation home.
- Guest screening. As appropriate, Beach Management may screen guests. We will retain security/damage deposits on your behalf, to be deposited to your account. Properties are under constant watch by Beach Management maintenance and cleaning staff who are quick to inform the property manager.
- Actively advertising through global rental websites and with brochures. We pursue a proactive marketing strategy by also including the homes we manage on selected vacation rental websites.
- Frequent website updating and SEO*. Beach Management invests time and money to prepare a first-class digital brochure about your luxury property. It is located on our professionally hosted Beach Management website. Investing in quality marketing is crucial in today’s competitive tourism markets and platforms. The Beach Management website tastefully displays the complete information about your property and available services. The site offers easy, 1-click booking or inquiry options. (*Search Engine Optimization)
- Individual property sub-websites. An independent sub-website can be custom designed and developed for your vacation property. A customized website for your luxury home serves to further display its features and creates an expanded optimized presence on the Internet World Wide Web. (Sub-sites are linked to Beach Management 1-click booking and contact pages.)
- Regular communications. Staying in touch is an important part of the transparency and good management policies at Beach Management. According to your preferences, we will communicate about any renovation/repair activity or other property issues, as appropriate.
- Professional, prompt and courteous service to ensure repeat business. One of our priorities is to create a friendship with, and delight, every guest and homeowner. This is the real magic of Beach Management in Nosara, Costa Rica. It is core to achieving excellent reviews, guest recommendations and referrals, and returning guests. Our forte is a consistently strong and thoughtful personal touch –for you and your guests.
Like you, we are selective about accepting guests
As responsible stewards of your valuable vacation home, Beach Management is discerning about accepting guest travelers to rent your home. In case you’re wondering, we do not rent properties to just anyone. Beach Management carefully selects guests according to qualifying standards. We are happy to share our typical standards with you. Protecting your property and home, even while we work to make it a revenue-generating investment, is a serious responsibility. We are dedicated to helping you attract the right guests and keep them coming back.